Shipping and returns

Shipping :

Canada :
Canada Post Regular Parcel or Expedited Parcel.
Rates and delivery times are calculated at checkout based on your address.
Free standard shipping is available on all orders in Canada.

United States :
Standard — 3 to 5 business days – $14.95 CAD
Free standard shipping is available on all orders over $100 CAD after discounts and before taxes.

At this time, we are unable to offer shipping outside of Canada and the United States.

Returns :

If for any reason you are unsatisfied with your biogenique.com order, please contact us through one of the methods below providing your order number and as much detail as possible so that we can best assist you. Please note that we are unable to accept returns for products purchased through another retailer.

Returns of unopened products can be made for store credit up to 30 days post-purchase. Orders placed for clearance items are final sale.

A return shipping fee of $10.99 may apply.